FAQ

The procedure is the same for both promotional vouchers and gift vouchers::: Once you have chosen your products and placed them in your shopping bag, proceed to the checkout to complete your purchase. Now choose your payment method. On this page, you can also enter your promotional voucher code. Click on Redeem to use your discount. (If you forget to enter it here you will have another chance during the checkout process, before you complete your purchase). The discount amount is automatically deducted from the total order value. Click on 'Next' to see a summary of your order. If necessary, you can still amend your order at this stage. If you change your mind, you can delete your voucher code, either on the ‘Payment Method’ page or on the ‘Place Your Order’ page. Just click on the cross to the left of the... Read more

At Our Store, you can easily and securely pay by card. We accept Mastercard, Visa, and American Express, in addition to Maestro, Solo, Visa Electron and Visa Debit cards.

If you have a Samsung.com account, you can sign in to check your Order Status. If you do not have an account, you may call us toll-free at XXX-XXX-XXXX, seven days a week, 9 a.m.-9 p.m. EST with your order number. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using this... Read more

Yes, we do! Say hello to express delivery with DHL Express. For £4.95, your desired products can be with you within 1 day of your order leaving our warehouse if you order until midday. Simply select express delivery in the checkout when placing your order. Express delivery is now available for multi item orders. At the moment, in specific situations, this service may not always be available on all multi item orders. The service is also not available for partner products. We offer this service to addresses in England, Wales, Scotland and Northern Ireland. Express deliveries cannot be sent to pick-up points. We are unable to provide express delivery to some postcodes. Click here for a list of postcodes excluded from the express delivery option. Deliveries are made Monday to Friday, excluding bank holidays You can use the following payment methods: credit card, PayPal and gift vouchers Check the status of your expedited delivery by logging into your customer account If the DHL express courier doesn’t reach you on their first delivery attempt, they will leave a note in your letter box. Follow the instructions on the card to rearrange delivery with DHL If you place an order early in the day (before 12pm), you will receive your products 1 day after they leave our warehouse. The estimated delivery is displayed in the checkout when placing your order. For some postcodes delivery may take longer; you will be made aware of this at the checkout. If you would like to return an order made by express delivery, just follow the instructions in our returns section . If you return your items, the express shipping costs will not be... Read more

Driving traffic to your site is a huge goal of marketing campaigns, but what good is traffic if you aren’t converting customers? Magento has a host of marketing tools that help to meet business goals like increasing average order values and customer lifetime... Read more

Session IDs are very common with Magento and they can cause severe duplicate content issues, as there’s no limit to the number of duplicated URLs that can be generated. Session IDs are used to track a user’s session and they’re usually generated via the checkout, to track what items have been added to cart. A session ID will be appended to the end of URLs, here’s an example: domain.com/page?__SID=df23n54jtklg. The best way to deal with this is to properly fix the issue, which will require development resource. If you’re not in a position to fix this, I would recommend blocking the URLs via the robots.txt or assigning meta robots rules (noindex, follow) – I would also recommend providing instructions to Google via the parameter handling options in Google Webmaster Tools. You should also block you checkout pages so that crawlers won’t access pages with the session ID appended to the end of the... Read more

The trailing slash canonical issue is one of the most talked about technical SEO issues with the Magento platform, as most URLs on Magento sites render with or without a trailing slash – meaning there are two versions of each page. This generally becomes a problem when large sites have links pointing to both versions, which can lead to both pages ranking and also means the link value is split between two pages.The obvious choice with the trailing slash issue is to apply a rewrite rule, however whenever I’ve tried this I’ve always had an issue somewhere (checkout, admin etc). I use MageSEO to assign a primary URL suffix (either / or no /), which then ensures that the canonical tag points to that suffix on all pages across the... Read more

Whenever I’ve introduced a blog on a Magento website, I’ve used the fishpig extension, which is basically a WordPress integration module for Magento. The Fishpig module makes integrating the two platforms very... Read more

Layered / faceted navigation is probably the most common Magento SEO issue and it’s also probably the most detrimental.I would recommend instead using the noindex, follow meta robots tag, which tells search engines not to index the pages, but to still follow the links. You should still have the canonical tag, however I’ve seen very few cases where it’s prevented over-indexation issues when it’s not been added from the start. I’ve also seen plenty of cases where the canonical tag has been implemented from day one of an ecommerce launch, however the pages have still been indexed and lead to duplicate content issues.In the event that you’re having issues with crawl budget, I would recommend using the robots.txt to block the... Read more