Shipping and Delivery

Versand

Information about how we charge you for our services.

To start trading online you will need an Internet MerchantAccount (IMA). These are easy to arrange and take just a few days to set up – though it will take longer if you decide to do it through your bank.

You will also need a form of PayPage , so you can accept debit and credit card payments securely online.

With Cardsave’s ePayment in a Box solution you will get an Internet Merchant Account as part of the package – whether you choose our Simple PayPage or our Professional PayPage .

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Take a minute and think of all the things you can purchase online these days: books delivered online and stored in the cloud, clothing from a store in a different state, and even groceries delivered right to your door. For each of these purchases there is a specific tax law that needs to be applied. Luckily there are third-party partners who specialize in Magento and tax requirements. Read More

For more tax tips, check out this page.

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Briteskies has been talking about B2B since before it was cool. In fact, Bill Onion has authored several articles that were published in 2011 for Multichannel Merchant, and we recently hosted an eCommerce Forum specifically on B2B alongside Magento. We even spoke at Magento Imagine about the topic as well. B2B should be treated with the same attitude as B2C. For more information check out our B2B Magento eCommerce page.

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Yes, we do! Say hello to express delivery with DHL Express. For £4.95, your desired products can be with you within 1 day of your order leaving our warehouse if you order until midday. Simply select express delivery in the checkout when placing your order. Express delivery is now available for multi item orders. At the moment, in specific situations, this service may not always be available on all multi item orders. The service is also not available for partner products. We offer this service to addresses in England, Wales, Scotland and Northern Ireland. Express deliveries cannot be sent to pick-up points. We are unable to provide express delivery to some postcodes. Click here for a list of postcodes excluded from the express delivery option. Deliveries are made Monday to Friday, excluding bank holidays You can use the following payment methods: credit card, PayPal and gift vouchers Check the status of your expedited delivery by logging into your customer account If the DHL express courier doesn’t reach you on their first delivery attempt, they will leave a note in your letter box. Follow the instructions on the card to rearrange delivery with DHL If you place an order early in the day (before 12pm), you will receive your products 1 day after they leave our warehouse. The estimated delivery is displayed in the checkout when placing your order. For some postcodes delivery may take longer; you will be made aware of this at the checkout. If you would like to return an order made by express delivery, just follow the instructions in our returns section . If you return your items, the express shipping costs will not be... Read more
You can choose between two delivery methods: home delivery or delivery to a pick-up point. Home delivery is the standard delivery option, with the parcel being delivered to the address of your choice. This could be your billing address or another address (such as your work address). You will have the option to specify this address during the order process. As part of our partnership with Hermes, we are pleased to also be able to offer delivery to any Hermes ParcelShop of your choice from a UK-wide network. The ParcelShops are located in corner shops, supermarkets or newsagents near you and are open from early until late, usually at least six days per week, allowing you to collect your parcel at your own convenience. Once they have your parcel, you will receive an SMS notification – all you need to bring with you is some ID. During the order process you will be given the option of home delivery or delivery to a ParcelShop. Both options are of course completely free of... Read more
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